W J Aldiss Limited is one of East Anglia's leading independent retailers and has been established for over 130 years. We pride ourselves on providing excellent customer service and we are looking for a full-time Catering Assistant/Cook to be part of our successful business.
Based within the restaurant at the superstore in Norwich, the main duties will include cooking traditional meals; cakes and scones etc, preparing food, serving customers, washing up, clearing tables and maintaining high levels of cleanliness in our restaurant and kitchen areas.
The successful candidate will have previous cooking experience and previous experience of working within a catering environment is desirable.
The hours of work will be 40 per week over 5 days, Sunday to Saturday between the hours of 8.00am and 4.30pm and will include weekends and bank holidays.
We offer a competitive rate of pay of £11.53 per hour (subject to Government pay guidelines) and attractive company benefits together with the opportunity to be part of our friendly team.
Benefits:
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Life insurance
• On-site parking
• Store discount
Experience:
• Catering: 1 year (preferred)
• Cooking: 1 year (preferred)
Application deadline: 16/11/2024
W J Aldiss Limited is one of East Anglia's leading independent retailers and has been established for over 130 years. We pride ourselves on providing excellent customer service and we are looking for a full-time Café Manager to be part of our successful business.
Based within the busy and thriving Café at the superstore in Fakenham, you will be responsible for the smooth and efficient running of all aspects of the café operations.
The main duties of the role are:
• Lead and motivate the team, providing guidance, training, and support as needed.
• Ensure the customers experience is always maintained to the highest standard.
• Maintain a high standard of food quality, presentation, and service, adhering to health and safety regulations.
• Maintain a clean and organised environment.
• Promote a positive work environment that encourages team-work and collaboration among staff.
• Co-ordinate with suppliers to ensure the availability of fresh ingredients and manage stock levels effectively.
• Ensure monthly stock takes are fully compliant and accurate.
• Create and implement menus that reflect seasonal offerings while considering customer preferences.
• Manage Café equipment contracts
• Monitor financial performance and assist in budgeting to achieve operational goals.
• To continuously work towards improving sales and service.
• Ensuring that all training and health and safety requirements are met.
• Involvement in cooking as well as assistance in serving food and drinks during busy periods.
• Involvement in all catering recruitment.
• Maintaining rotas and completing timesheets to submit on a monthly basis.
• Manage customer enquiries, complaints, and feedback in a professional manner to enhance customer satisfaction.
What we are looking for:
• A background in hospitality, at supervisory level and above.
• A commitment to excellent customer service.
• Excellent planning, organisational and communication skills.
• Able to work under pressure, lead, motivate and manage a team.
• Be dependable, reliable and hard working
• Strong administrative and IT skills.
• Hold a basic food hygiene certificate.
The hours of work will be 40 per week over 5 days, Sunday to Saturday between the hours of 8.00am and 5.00pm and will include weekends and bank holiday working.
We offer a competitive rate of pay and attractive company benefits together with the opportunity to be part of our friendly team.
Benefits:
• Management bonus
• Company sick pay
• Employee discount
• Discounted or free food
• Company pension
• Life Insurance
• On-site parking
• Cycle to work scheme
